Standard orders will normally be processed and shipped within three business days. Orders will be shipped based on the delivery method selected at check out. An email will be sent to notify you of the status of your order.
Prior to returning an item please contact us directly at 516-764-1437, or email firstname.lastname@example.org, for additional information.
Our policy lasts 90 days from the original date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it and must be in the original packaging. To complete your return we require a receipt or other proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will then be processed and a credit will be issued in the form of the original method of payment. We are able to refund the price you paid for your order but not the shipping costs.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, contact us directly at 516-764-1437 or email email@example.com.
All shipping charges, including the original cost of delivery, will be the responsibility of the customer should you decide to return or exchange an item. When returning items you should consider using a trackable shipping service or purchasing shipping insurance.
Return Mailing Address
Hometown Heroes Sports
265 Sunrise Highway
Rockville Centre, NY 11570.